RECENT ARTICLES
  • Spa Soup: Why We Dump Spa Water

    by Robert W. Lowry April 2017

    Customers who are new to hot tub ownership, and even longtime owners, are always surprised — and a bit skeptical — when told they should drain their spa as often as three months. "That sounds like a lot of work. Is that really necessary?" they ask. Well, in short, yes.

    RELATED:How to Lengthen the Life of Spa Water

    The average person brings 100 million bacteria into the...

  • Dealers Give Back During Incentive Trip to Hawaii

    by AQUA Editors April 2017

    More than 330 travelers representing the Watkins Wellness family of brands traveled to Hawaii in February to celebrate their success and achievements over the past year.

    The trip was the finale of the 2016 Watkins Wellness Incentive Program, which rewards dealers who excel in the industry and reach their annual goals. This year, the trip sent dealers on an all-expense-paid trip to a “Pacific Paradise” at the Four Seasons Resort Oahu at Ko Olina, in Hawaii.

    In addition to...

  • From Solo Owner to ESOP

    by Cailley Hammel April 2017

    By the Numbers

    A study has found ESOPs appear to increase sales, employment and sales per employee by about 2.3 to 2.4 percent.*

    * Source: Joseph Blasi, Douglas Kruse, and Dan Weltman, "Firm Survival and Performance in Privately-Held ESOP Companies," 2013

    Jim Van...

  • Avoid Opening Pools to Copper Stains

    by Chris Marcano March 2017

    Now that the long winter is finally ending, pool owners are looking forward to pulling off their covers.

    One of the strangest experiences a pool owner can have is to discover upon opening that the pool has a purple crystal-like stain on its surface. Service professionals have known about this phenomenon for years, and commonly refer to it as purple haze.

    Purple haze is not, contrary to popular belief, an organic bacteria or an algae issue. The problem is actually the result...

  • 3 Dealers on Why They Sell Tubs — and Skip Pools

    by Cailley Hammel March 2017

    Many pool and spa companies aspire to be all things to all people — a one-stop-shop, so to speak, for swimming pools, hot tubs, patio furniture, landscaping, decking and more.

    While the "more is better" philosophy works for some, it's certainly not for everyone. In fact, with the birth of the hot tub industry came a different business model that's still around today: hot tub dealers who focus only on hot tubs — no pools, backyard furniture, nada. In lieu of generalization, these...

  • Step it Up: 2017 Spa Steps, Surrounds and Enclosures Roundup

    by AQUA Editors March 2017

    When your customer buys a hot tub, what they're really buying is that alluring idea of a relaxing escape just steps from their home. After everything is said and done — forking over several thousands of dollars, calling up the electrician, laying out concrete and finally getting the tub installed and running — there's nothing worse than finally setting out to enjoy the new hot tub, only to find it's difficult to get in and out. Or that there isn't enough privacy around the spa. Or there...

  • NSPF Introduces New Service Training Course

    by AQUA Editors March 2017

    The National Swimming Pool Foundation is pleased to introduce a comprehensive blended training program to the aquatic industry: Advance Service Technician Course. The 45-60 hour blended online and in-class course provides knowledge on equipment installation, maintenance, repair, and more.

    The Advanced Service Technician Course is designed to deliver the required knowledge and skills to...

  • Would You Try a Hot-Tub Theme Park?

    by Cailley Hammel February 2017

    Get ready to add Beppu City to your travel bucket list. The Japanese city, which boasts the most natural hot springs in the world, is taking its passion for hot water to the next level by opening a hot tub-centric theme...

  • NESPA Announces 2016 Outstanding Achievement Award Winners

    by AQUA Editors February 2017

    The Northeast Spa & Pool Association has named the winners for the 2016 Outstanding Achievement Awards – Builders and Service Competition. For the first time, the award winners were announced at a cocktail reception held at The Pool & Spa Show in Atlantic City in January.

    The 2016 competition saw more than four dozen companies submit more than 200 entries for the Builders Competition and the Service Competition....

  • Backyards by the Hour

    by Cailley Hammel February 2017

    As we all know, just about everyone dreams of going home to a beautiful backyard — one with a pool, spa or simply lots of cushy seating under beautiful lighting.

    The problem is, not everyone can.

    Of course, such backyard paradises don't come cheap. And many deal with space constraints, especially in urban areas. (Not to mention those who rent and don't have backyards to begin with.)

    In these people, who love the backyard experience but can't achieve it themselves,...