Steve Goodale
Steve Goodale is a second-generation swimming pool expert located in Ontario, Canada. You can learn more about Steve, as well as swimming pool construction, maintenance and repair from his website: SwimmingPoolSteve.com
  • Thursday, April, 26, 2018 Rites of Passage For the Service Pro

    Every industry has idiosyncrasies; the swimming pool industry just has a lot more of them. It's really on a different level than say, the grocery industry. The largely unregulated nature of the pool and spa market allows for, and even encourages, unique characters to pick up a pole and call themselves service professionals.

    But while almost anyone can say they're a qualified service technician, it's experience that separates the pros from the posers. In order to provide a benchmark,...

  • Thursday, March, 15, 2018 Pump Troubleshooting for Pool Openings, Part 2

    In Part 1 of this story on common pump problems at pool openings (find Part 1 here), we discussed causes and remedies of priming problems and what to do when the pump will not turn on. In Part 2, we’ll finish with what to do when the pump starts but then unexpectedly turns off, and when the pump runs rough or just...

  • Thursday, February, 15, 2018 Pump Troubleshooting For Pool Openings, Part 1

    In the next few months, pools throughout the North will be opening, which means pool pros will soon encounter troublesome pumps that do not seem eager to come out of hibernation. The advice in this two-part article is specific to the common issues found with pumps when opening a pool after an extended period of time.

    Common Pool Pump Problems At Opening:

    Pump will not prime

    Priming a pool pump is the process in which the pump begins to draw water from the pool...

  • Tuesday, September, 26, 2017 Common Misconceptions About the Pool and Spa Industry

    Swimming pool and spa owners often make assumptions about the pool and spa industry and its workers that actually contribute to their negative experiences of pool ownership. Obviously, those who are willing to take on the financial burden of pool ownership see the value and benefit in having their own pool. But despite...

  • Tuesday, June, 27, 2017 6 Things a Pool Guy Hates to Hear

    As a pool and spa professional, you learn very quickly that people are "funny" about their swimming pools. Perhaps it's due to the relatively high cost of pools, or perhaps it's due to the tenuous operational understanding that most pool owners have, but you must choose your words wisely when speaking to people about their beloved swimming pools. When I say, "It looks like there might be some damage to the pool," some pool owners hear, "Your pool is broken and you're going to go bankrupt...

  • Thursday, May, 18, 2017 Why Pool Pumps Overheat — And What You Can Do To Stop It (Part II)

    This is the second part of a two-part series on pool pumps. To read the first entry, click here.

    As we discussed last time, heat is the main reason pool pumps will fail. To understand why, you first need to understand how an electric motor works along with some basic electrical...

  • Monday, April, 03, 2017 Why Pool Pumps Overheat — And What You Can Do to Stop It

    Editor's Note: This is the first entry of a two-part series. The second part will appear online and in AQUA Magazine in May.

    Your pool pump is overheating, and you want to know why it's happening and how to fix it. This two-part story is about what causes pool pumps to run too hot, what you can expect moving forward if you suspect your pump is overheating and some ways to remedy the problem.

    Pool pumps use a lot of power, and as a result, they must dissipate...

  • Monday, December, 19, 2016 The 12 Kinds of Customers Every Service Tech Meets

    One of the best parts about being in pool service is that every day is different. You never know what you’re going to do — or who you’ll meet on that day’s route.

    In my years in pool service, I’ve come to realize there’s several types of service customers. If you're lucky, you'll get what I call "average customers," who are known for their ability to schedule work and pay their bill after you have completed the requested work.They're friendly (but not overly so), understand that...