• This KFC Bucket-Shaped Hot Tub is Not a Joke

    by Abigail Carpenter May 2019

    Editor's Note: As of this article's online publication, the KFC Hot Tub campaign has closed. It surpassed its campaign goal of $46,683 to raise a total of $53,909. The hot tub is available to purchase (so far, only three are available) at $13,311 and is expected to ship in August 2019.

    Like a...

  • Mind the Gaps: Perfecting Control and Expansion Joints

    by Steve Swanson May 2019

    Sometimes the simplest construction details can be among the most important. Joints used to prevent and control damage in concrete structures are perfect examples.

    We've seen them our entire lives in sidewalks, driveways, playgrounds, patios and swimming pool decks, and also in larger concrete structures such as freeways, bridges and parking structures. Joints in concrete are so common, few people pay much attention.

    In the pool industry we deal with two specific types of...

  • Hidden in Plain Sight

    by Cailley Hammel May 2019


  • Drug Tests: Yes or No?

    by Eric Herman May 2019

    Back in 2003, a service guy I know rolled his truck in heavy rush-hour traffic on one of L.A.’s busiest freeways. He was carrying cal hypo, an extremely flammable form of chlorine, which mixed with some other pool chemicals during the crash and caught fire. The freeway had to be shut down for four hours in both directions while a hazmat crew dealt with the cleanup. Thankfully, no one was seriously injured.

    He was found to be high on meth and alcohol at the time of the accident. It...

  • Hayward Dramatically Expands Trade-Only Line

    by Cailley Hammel April 2019

    In an effort to level the playing field between brick-and-mortar dealers and online sellers, Hayward Industries has announced significant changes to its trade-exclusive policy.

    First, Hayward’s Expert Line will dramatically expand — more than 900 SKUs will be taken offline, meaning 80% of Hayward’s products will be strictly limited to pool professional Hayward dealers only.

    Second, products in the open line (or products allowed to be sold online) will be increased in price...

  • Dream Home, Dream Pool

    by Michael Popke April 2019

    The following content is supported by one of our advertising partners. To learn more about sponsored content, click here.

    Sometimes, a pool builder gets lucky and everything goes exactly according to plan.

    Such was the case for a recent pool project in The Woodlands, Texas, about 30 miles north of downtown Houston, designed by Texas Pools. Headquartered in The Woodlands and founded in 1980,...

  • Package Pools in the Mix

    by Eric Herman April 2019

    A building company that can serve its entire market, from top to bottom, will be stronger and more resilient in the face of economic change. For this reason, many builders now offer all three types of pool construction methods — concrete, vinyl and fiberglass — giving them the ability to finely match the pool with the client. In that array of options, package pools occupy a space next to the infinitely customizable world of concrete and the prefabricated expediency of...

  • The Offline Difference

    by Daniel Seeger April 2019

    The early days of 2019 brought a momentous occurrence when Amazon muscled past Microsoft to become the most valuable publicly traded company in the world. At the time, Amazon hit a valuation of $810 billion, and the idea of the company moving permanently into trillion-dollar territory suddenly seemed highly plausible.

    For many, that milestone wasn’t cause for celebration. The daunting size and tremendous reach of Amazon means the online retailer that started as a place to peddle...

  • Vance Gillette: Why Customers Leave

    by Vance Gillette April 2019

    Whether you're an independent service technician or CEO of a major manufacturer, whether you sell to directly to the consumer or to the trade, it hurts to see customers leave. Because staying in business largely means retaining the business you’ve fought so hard to win, understanding why your customers decide to take their patronage elsewhere is critical, if not at times a little painful.

    When customers say goodbye in the pool and spa industry, there are plenty of reasons to assign...

  • Checking in With RO

    by Eric Herman April 2019

    Reverse osmosis systems have been around a long time in large-scale applications such as treating public water, desalination and various types of manufacturing processes that require pristine water quality. The technology is used to treat water for everything from brewing beer to manufacturing semiconductors. And whenever you hear the term "desalination," RO is the core technical reference.

    The process involves using high pressure to force water through membranes that have the...