- Tuesday, November, 28, 2017 Sell the Products AROUND the Pool
Attention pool and spa retailers/builders looking for new revenue streams: Let's talk about complementary products.
To be in the pool industry today means you need to look beyond the pool and consider yourself an outdoor living retailer or builder. This would include all items found around the pool. In...
- Tuesday, December, 06, 2016 The Pool Retailer’s Off-Season Checklist
It probably feels like yesterday when you were slammed with summer business — the phone ringing off the hook, your techs’ schedules filled with maintenance requests and repairs. Now that you made it through, you’ve probably been enjoying some hard-earned time off. Maybe you’re even going on one of those supplier vacations, right?
While you entirely deserve a chance to breathe, don’t make the mistake of cutting out work entirely. Even though it’s the slow season, there’s still much...
- Thursday, October, 27, 2016 Tips for a Better Trade Show
Here we are again: Another amazing season has closed, and now it's time to start getting ready for 2017.
- Wednesday, October, 12, 2016 Outdoor Living: What’s Trending Right Now
We've really come a long way in the pool and spa industry.
When I first entered this business, the vast majority of builders and retailers were selling what I call "boxes of water," or rectangular pools with hoppers and diving boards. Some would even advertise themselves with slogans like, "We sell everything from the coping on in."
Life was pretty good, but life was simple — even a bit bare-bones. The consumer's backyard was left with nothing around it, no landscaping,...
- Tuesday, September, 13, 2016 How to Win With Webrooming
When I go talk to brick-and-mortar retailers or give a seminar at an industry event, I always hear about one topic: The internet.
"The internet is killing my business," they say. "It's not like it used to be."
Many are frustrated. "The consumer comes in, I test their water and they leave to buy online," they say.
Some retailers talk to me about showrooming, or the consumer practice of visiting a brick-and-mortar retail store to see, feel and touch the product before...
- Thursday, June, 02, 2016 Sensory Sales for the New Consumer
Growing up around the grocery industry, I quickly learned the importance of things like store layout and flow, merchandising strategies, product mix and selection and creating in-store theatrics. All of these things are extremely important in a successful retail selling environment, but there was always one topic that I found more interesting than the others: how to create a pricing strategy that can influence what a customer buys. This is called "the psychology of pricing." Many things go...
- Thursday, September, 17, 2015 Fun In Store
Growing up, I have great memories of visiting my local pool store. In my head I still remember what it looks like, where all the products are located, how it smells and how I could not wait to get out of the car to race to the toy aisle to grab a new goodie for the pool. Each time I ran to the toy aisle, I found a selection of cool, fun and exciting stuff I could use to splash, throw, squirt and just have a good time with. Not only did they have cool toys, but they also had arcade games for...