At last year's PSP Expo in Orlando, APSP met to gauge interest in developing a group that would...
Last week we kicked off our monthlong celebration of the Awards of Excellence with a look at the...
Organizers of the International Pool |Spa | Patio Expo recently announced five finalists for the...
Moonlighting: For employees, it may be considered a harmless way to make a few extra bucks on the side. For those who own service companies, it may be completely off-limits. What’s your policy on moonlighting? Industry pros share their thoughts.
Jason HancheyAquia Pool and Spa | San Antonio, Texas
“Moonlighting: Is it an instant fireable offense? Or do you allow it?”
RELATED: What Would You Do? The Key Conundrum
Danny UlfersTropical Pool Services and Renovations | Mandeville, La.
“Depends on company, but this should be addressed when you hire. We clearly state it is a fireable offense. Don’t mince words.”
TJ PalmerTJ The Pool Guy | Aston, Penn.
“My opinion: You can’t stop it. Tell me the name of a plumber or an electrician who doesn’t do side jobs. As long as they are not stealing customers or product, I’m ok with it. I would rather people be honest.
And give them an employee discount. That helps with the stealing of product.
We all know good employees are hard to find. If it is not hurting your business, what’s the problem?”
Josh BersonMystic Pools | Old Bridge, N.J.
“What’s in your employment agreement? In this business the agreement should absolutely include repercussions for moonlighting employees. IMO, unless it’s for friends/family, it’s termination for the employee. If it’s friends/family I’d like them to approach me to discuss how they can handle it appropriately (on their own time/with their own chems or pay costs, etc.).”
“Non-competes are worthless unless you have the time to go after them and also are willing to spend money. How can you fault someone for starting a business exactly like you did? Our employee of five to six years went out on his own; we supported him the whole way and has since referred probably a dozen pools back to us, many of which are on regular service. Not to mention probably thousands in service calls.”
Darrel BarnettPineapple Pool Service | Aliso Viejo, Calif.
“Thank you everybody for once again reminding me to keep it simple: no employees
Aquatic design and construction is a highly specialized profession that requires deliberate effort in attracting and nurturing the next generation of professionals. According to one millennial designer working in Texas, it doesn't happen overnight.
Reid Schindler loves his job. As a designer for Claffey Pools in Southlake, Texas, the 30-year-old Schindler has been experiencing remarkable success. Since 2011, he has designed and sold more than 125 projects with an aggregate sales...
Firing someone can seem heartless, but in actuality, continuing to employ people who routinely fail is a disservice to them as well as your company.
Failure, especially consistent failure, breeds disappointment and resentment and rubs off on everyone else. Your team notices when you give a pass to someone else, and they'll start to question your ability to make decisions. In short, it's critical you remove the "bad apples" from your team before they infect everyone...
Hiring and training new employees isn’t a black-and-white process — in fact, there’s quite a bit of gray area. That’s because there’s a lot of emotion and opinion involved, and everyone approaches it differently.
For example: What do you consider satisfactory job performance? How much time do you think is required to properly train an employee? How long should it take before a new hire “gets it”?
And what would you consider to be poor performance and/or unsatisfactory...
In an effort to provide a networking forum for women working in the pool and spa industry, SWIMN (Supporting Women Industry-Wide, Mentors and Networking) will hold its third annual reception at the PSP Expo on Tuesday, Oct. 30.
An independent networking group, SWIMN was established by Pam Vinje, CEO of digital marketing firm Small Screen Producer and former director of social media, marketing and events for APSP. Vinje established SWIMN with several close female associates she met...