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Moonlighting: For employees, it may be considered a harmless way to make a few extra bucks on the side. For those who own service companies, it may be completely off-limits. What’s your policy on moonlighting? Industry pros share their thoughts.
Jason HancheyAquia Pool and Spa | San Antonio, Texas
“Moonlighting: Is it an instant fireable offense? Or do you allow it?”
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Danny UlfersTropical Pool Services and Renovations | Mandeville, La.
“Depends on company, but this should be addressed when you hire. We clearly state it is a fireable offense. Don’t mince words.”
TJ PalmerTJ The Pool Guy | Aston, Penn.
“My opinion: You can’t stop it. Tell me the name of a plumber or an electrician who doesn’t do side jobs. As long as they are not stealing customers or product, I’m ok with it. I would rather people be honest.
And give them an employee discount. That helps with the stealing of product.
We all know good employees are hard to find. If it is not hurting your business, what’s the problem?”
Josh BersonMystic Pools | Old Bridge, N.J.
“What’s in your employment agreement? In this business the agreement should absolutely include repercussions for moonlighting employees. IMO, unless it’s for friends/family, it’s termination for the employee. If it’s friends/family I’d like them to approach me to discuss how they can handle it appropriately (on their own time/with their own chems or pay costs, etc.).”
“Non-competes are worthless unless you have the time to go after them and also are willing to spend money. How can you fault someone for starting a business exactly like you did? Our employee of five to six years went out on his own; we supported him the whole way and has since referred probably a dozen pools back to us, many of which are on regular service. Not to mention probably thousands in service calls.”
Darrel BarnettPineapple Pool Service | Aliso Viejo, Calif.
“Thank you everybody for once again reminding me to keep it simple: no employees
Firing someone can seem heartless, but in actuality, continuing to employ people who routinely fail is a disservice to them as well as your company.
Failure, especially consistent failure, breeds disappointment and resentment and rubs off on everyone else. Your team notices when you give a pass to someone else, and they'll start to question your ability to make decisions. In short, it's critical you remove the "bad apples" from your team before they infect everyone...
America’s Swimming Pool Company recently announced that it has awarded franchise rights to its 100th franchise owner — a lofty milestone for the company, which has been establishing franchises since 2005.
“Hitting the 100th franchise owner mark is a significant milestone and a huge achievement for our company,” founder Stewart Vernon says. “The franchise development team at corporate does a great job with getting new owners interested in our unique franchise model, but the best...
A very common problem with concrete pools in cold northern climates is failure of the steps, most specifically the top step.
Wait a minute, wouldn’t the hot tub melt from the water?
Well, frankly, yes. But the fact of the matter is, a couple of YouTubers made a hot tub entirely of ice — no plastic molding or steel wires holding it together, just the solid form of water. As you can imagine, it was not long-lived and it required a lot of effort to make. But it worked!
To make the ice hot tub, Finnish couple Lauri and Anni Vuohensiltas filled a 500-liter barrel (approximately 132 gallons) with water...