RECENT ARTICLES
  • Enter Our Filthiest Filter Contest

    by AQUA Editors December 2018

    Time is running out to enter our Filthiest Filter Contest! Submissions close Sunday, Dec. 16, at midnight.

    Each day, thousands of you venture off to...

  • Disciplining Employees: What to Keep in Mind

    by Erik Taylor December 2018

    One of the most challenging things you take on as a manager is disciplining employees. You have to walk a fine line: If you’re too easy on them, you won’t be taken seriously, and if you come down too hard, you’ll have a lot of turnover.

    Turnover is especially important to consider. It’s a job candidate’s market right now, meaning employees are hard to find in just about any line of work — but for the trades in particular. Given the time and training it takes to get a new person up...

  • Giving Thanks Year-Round Can Help Business

    by AQUA Editors December 2018

    Gratitude should not stop after Thanksgiving is over. In fact, we should be giving thanks all year-round, especially business owners. According to the National Association of Landscape Professionals, showing gratitude can strengthen business relationships, extend goodwill and even re-establish one’s brand.

    Here are ways employers can best say “thank you” to their customers and employees to benefit business.

    THANKING YOUR CUSTOMERS

    Customers, new or old, help to...

  • Pool Care and Repair After Wildfires

    by PHTA Recreational Water Quality Committee December 2018

    Last year was one of California's most devastating wildfire seasons in recorded history. According to the California Department of Forestry and Fire Protection, the Golden State saw more than 7,500 fires consume 1.6 million acres of land. And in November, the Woolsey Fire and Camp Fires caused unprecedented damage, becoming California's deadliest and most destructive wildfire on record

    With a new year before us and wildfire season just around the corner, here are some tips for...

  • Retail Turnover Rate Rises

    by AQUA Editors December 2018

    The retail employee turnover rate is very high this holiday season, with retail workers leaving their positions for “better opportunities/promotions” and a desire for more money and hours.

    A new survey on the top U.S. retailers by Korn Ferry found that the retail employee turnover rate is up by nearly a third of survey respondents (29 percent) since the beginning of 2018. “Of all retail positions, part-time hourly store employees have the highest turnover rate, with an 81 percent...

  • The Basics: Boric Acid and Sodium Borates

    by PHTA Recreational Water Quality Committee December 2018

    QUICK OVERVIEW

    A few quick facts about boric acid and sodium borates:

    • Used as a pH buffer in swimming pools (against increases in pH)

    • Helps to limit algae growth (acts as an algaestat)

    • Lowers chlorine demand

    • Additional benefits may include reduced corrosion

    • Recommended dose

    ...
  • What Would You Do? Non-Compete Agreements

    by AQUA Editors November 2018

    Non-compete agreements can prevent employees from working for a competitor in their next position. Are they necessary? Industry pros share their insights:

    The Question:

    Darren Sollek
    Elite Pools | Madison, Miss.

    “Do any of you require your employees to sign a non-compete agreement?”

    Answers:

    RELATED:What Would...

  • Gone Fishing

    by Eric Herman November 2018

    As the economy slowly healed after the Great Recession, the pool and spa industry saw encouraging signs of improvement. Phones were ringing again. Retail stores bustled with business. Consumer confidence was growing stronger and property values were escalating.

    Yet despite these positive signs, for some industry pros it's been difficult to let go of the recession mindset. Out of an abundance of caution, many industry pros are retaining the lean staffing practices of the recession,...

  • Service Sidekicks

    by AQUA Editors November 2018

    Essential for both technicians and homeowners alike, the automatic pool cleaner is a trusty service sidekick, helping service technicians multitask and saving pool owners from extra work. Patrolling the pool floors and climbing walls, no debris big or small is safe within a cleaner's path. Quick and efficient, they are an invaluable industry tool and, for the entrepreneurial technician, a bestseller.

    As technology evolves, APCs continue to gain new and exciting features that make...

  • The Mod Squad

    by Dana Robinson November 2018

    The well-dressed backyard once consisted of a few plastic lawn chairs, a picnic table and a modest charcoal grill. Today, the Joneses have stepped up their game considerably, as the backyard has gone from a mere patch of grass to a hub of entertaining — a space that plays host to everything from children's birthday bashes to elegant evening dinner parties.

    Today, outdoor kitchens are a big part of that backyard aesthetic. By allowing the homeowner to prepare and serve meals...