• The best filter media for pool customers

    by Scott Webb April 2009

    The various filter media can be compared in terms of performance and cost, but which of them is nature's favorite?

    It takes a moment of reflection to realize that these three selection considerations - price, performance and environmental impact - are becoming virtual coequals in the minds of consumers.

    This is driven in part by a rise in the prices of energy and resources,...

  • Environmental awareness leads to new heat pump standards

    by Jenna Danninger April 2009

    On the cusp of major industry change, thanks to legislation like California's Title 20, some new standards affecting pool heat pumps are coming down the pike.

    On Jan. 1, 2010, heat pump manufacturers will be required to make the move to non-ozone-depleting refrigerants, eliminating the use of R-22 refrigerants on all new heat pumps. And, while the Air-Conditioning, Heating and...

  • Automatic pool cleaner buyers know what they are looking for

    by Scott Webb March 2009

    "What we're finding is that consumers are researching their purchases more carefully than they ever have before. They are just very cautious about where they're going to spend their money. It means more to them now than it did two or three years ago."- Kevin Braidic, product manager

    That observation, while intended to address the automatic pool cleaner market, may summarize the...

  • Redesigning the pool filter to provide better flow

    by Scott Webb February 2009

    A major reason that cartridge filters have been increasing in popularity in recent years is that they are not backwashed - you just hose them off - and therefore they don't require a backwash valve.

    That valve has been a huge energy hog in the system for many years, primarily because it forces the water into extreme turns and changes in direction.

    That situation is...

  • Explanation of the Virginia Graeme Baker Pool and Spa Safety Act

    by Kirstin Pires February 2009

    On Jan. 13 AQUA presented a live webinar on the Virginia Graeme Baker Pool and Spa Safety Act 1404. Those who logged on heard Scott Wolfson of the Consumer Product Safety Commission and Shawn DeRosa of DeRosa Aquatic Consultants discuss the finer points of compliance with the federal law that went into effect Dec. 19, 2008. The presentation generated many questions and we've answered some of them here. The webinar has been archived and can be viewed in its entirety at

  • ICC broadens consensus on pool drains

    by Scott Webb February 2009

    There are important mandates for public pools in the Virginia Graeme Baker Pool and Spa Safety Act, but in terms of residential pools, VGB has meant little to date.

    From a residential builder's perspective, while it does say that only approved drain covers can be sold, VGB appears to be a federal law that offers some money to states in exchange for adopting safety codes requiring the...

  • How to effectively market service-based business

    by Sheryl Batchelder January 2009

    In some respects, selling a product is easy. You have an item you can show and demonstrate to people and something you can photograph for marketing pieces. Even more important, customers can use multiple senses to make a buying decision. For example, they can hear the sounds of the hot tub's bubbling water, they can see the colors of tile they've selected, they can feel the hydrotherapy jets on their muscles and they can smell the spa scents. There are numerous ways to make the product real...

  • Is there a perfect pool service vehicle?

    by Scott Webb January 2009

    Yes, it's only a machine used for transport - pistons and axles and a cargo bay - but the pool vehicle is also a trusty business partner that works in unison with the service pro to serve the customer and keep the day moving forward smoothly.

    It's not surprising that a certain affinity should develop between the two. It's even less surprising that there's a range of opinion on what...

  • Colorimeter removes guesswork when testing pool water

    by Scott Webb December 2008

    For decades, pool and spa professionals have poured their reagents and dipped their strips, and then stood staring at the result, trying to discern the finer distinctions of its shade.

    Only recently, however, have relatively inexpensive colorimeters or photometers come on the market that take the squint out of determining colors in water tests. The devices coming into the market today, as...

  • Got Salt?

    by Barrett Kilmer November 2008

    Salt chlorine generators, which in the simplest terms take ordinary table salt and turn it into sanitizing chlorine in pool water, aren't new. In fact, the technology has been around for decades. Their application to swimming pools isn't new, either. In the span of about 25 years, they've grabbed a great majority of the Australian market and, over the last 15 years, they've established a...