• Hayward Acquires pHin Parent Company

    by AQUA Editors April 2018

    Hayward Industries announces it has acquired ConnectedYard, Inc. ConnectedYard is the company behind the pHin Smart Water Care solution, which combines a Wi-Fi-enabled smart monitor and mobile app that monitors pool and hot tub water chemistry and temperature 24/7, notifying customers via smartphone when they need to balance the water.

    RELATED:pHin: Here to Stay

    "The pHin Water Care solution is an...

  • The New Tech Advancing Tech Support

    by Jill Rooks March 2018

    Pool professionals know solving their customers’ problems is part of how they continually deliver value, but there are always unexpected issues. These problems usually arise when a technician comes across an old, outdated piece of equipment they’ve never seen, tries to integrate a patchwork of components or has a customer who tried (unsuccessfully) to do it themselves and created a whole new issue.

    When this happens, the pool professional knows that the best resolution is to contact...

  • Residential Pool Chemistry Explained in New Book by Robert Lowry

    by AQUA Editors March 2018

    Robert Lowry has released his latest book on water chemistry, titled “Pool Chemistry for Service Techs: For Residential Pools Only.” The 28-page handbook simplifies pool chemistry by reviewing common challenges and offering clear-cut solutions, as well as a variety of graphs, charts and...

  • Rash Cause: Pseudomonas Aeruginosa Explained

    by APSP Recreational Water Quality Committee (RWQC) March 2018

    Pseudomonas aeruginosa (abbreviated P. aeruginosa and pronounced sood-o-`mo- nez airoo-gin-o-sa) is a bacterium that causes the majority of skin rashes and infections from pool and spa use. P. aeruginosa is also the cause of most cases of “swimmer’s ear” acquired in swimming pools. It is generally believed that P. aeruginosa rashes are the most common recreational water illness in treated waters.

    What It Is

    P. aeruginosa is a very common bacterium found in water, soil and...

  • How to Hire a Hero

    by Rudy Stankowitz March 2018

    "Echo Tango Suitcase and I'm back on the block. Meeting is at 0900 hours. Into my good civvies and I am Oscar Tango Mike."

    You have two candidates waiting for interviews, though you only scheduled one at a time and thirty minutes apart. One is sitting thumbing through a copy of AQUA Magazine, the other stands even though an empty seat is available. This individual not only stands, but also stands out. Perfect posture and arms crossed, the veteran has his/her back six inches off the...

  • The Birth of the Automatic Pool Cleaner

    by Eric Herman March 2018

    In 1957, Andrew L. Pansini made a curious observation. While cleaning his pool in Greenbrae, Calif., he noticed a garden hose that had fallen into the pool was moving back and forth, lifting the dirt on the floor of the pool up into suspension, which would then settle down closer to the main drain at the deep end of the pool.

    That's when it struck him: He had discovered what would become the basic concept for the automatic pool cleaner (APC). A year later, Pansini founded Jandy...

  • The Hard Truths About Attracting New Talent to the Pool Industry

    by Leon Rawitz March 2018

    Last year, industry marketing consultant Leon Rawitz traveled to major pool and spa commerce centers across the U.S. to get a firsthand look at the state of retail. In the October 2017 issue, he wrote about several of his findings. (See "Winning Against Online Merchants.") Here, he shares his insights on the labor crunch in the pool and spa industry.

    Any discussion regarding attracting and...

  • E. coli: Waterborne Health Risk

    by APSP Recreational Water Quality Committee (RWQC) March 2018

    The bacterium Escherichia coli O157:H7 (E. coli) is a major cause of foodborne illness and is responsible for an estimated 93,094 cases of infection and 3,268 hospitalizations in the United States each year. (This strain of E. coli gets its O157:H7 designation from the specific markers on its surface, thereby distinguishing it from all other strains.)

    While most strains of E. coli are harmless and live in the intestines of humans and other animals, E. coli O157:H7 produces a very...

  • Pump Troubleshooting for Pool Openings, Part 2

    by Steve Goodale March 2018

    In Part 1 of this story on common pump problems at pool openings (find Part 1 here), we discussed causes and remedies of priming problems and what to do when the pump will not turn on. In Part 2, we’ll finish with what to do when the pump starts but then unexpectedly turns off, and when the pump runs rough or just...

  • Sponsored Content: Taking the Hassle Out of Valve Actuator Setup

    by Intermatic March 2018

    At the height of pool season, there’s nothing more valuable than time. Pool professionals, especially pool service technicians, know that saving a few extra minutes on a project can make a major difference in staying on track with daily appointments.

    Yet with such hectic schedules during the peak season, many pool service technicians still find themselves underwater managing inefficient tasks and processes. There’s no better example of this than the work that goes into valve...