In a win for brick-and-mortar retailers nationwide, the Supreme Court of the United States...
It’s an idea that could potentially change how people regard the aquatic design profession —...
Update, 7/2: The deadline to enter this competition has been extended to 7/5! Submit your projects...
A service tech is pushed by his customers to “show his work” with before-and-after photos of pools on his route. Is that a fair request, or are these customers asking too much? Industry pros share their takes:
Steve CrowleyCrowley Pool Service | Canton, Mass.
“Does anyone else take before-and-after pictures at every cleaning? I have been forced to do this on top of leaving a report at every pool. I’m just trying to determine if I have some tough customers or the cleaning side of the business is like this everywhere. Any advice or input?”
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Craig Perkins lightsystems.us | Loxahatchee, Fla.
“I would email the report and CC myself each week; it’s a good way to keep a record of what time you were there. Or, if you want to make it easier, you could try iON software. It’ll also attach a weekly bill with the picture, which is a nice opportunity to get paid sooner.”
Jason Gibson ClearWater Pool & Spa Supplies | Pearcy, Ark.
“I have Zubie on my work trucks, $99 a year. If I get a call saying we weren’t there I snapshot the tech’s route, showing how long they were at his house and what time.
"If we took pictures of every pool, I can’t imagine what we’d do with all of them. We’d never be able to tell whose pool was whose by the end of the day, let alone by the end of a week.”
Jen Lydon Clover Pool Care | Pensacola, Fla.
“Here in the South, you do have hard clients. I couldn’t imagine sending a pic to every person. Time to drop those people and replace them with clients that trust you.”
Erik Taylor Chlorine King Pool Service | Seminole, Fla.
“I email a full report after each visit along with a time-stamped photo. Completely eliminates the ‘did you come today’ and ‘did you clean my pool’ questions.”
America’s Swimming Pool Company recently announced that it has awarded franchise rights to its 100th franchise owner — a lofty milestone for the company, which has been establishing franchises since 2005.
“Hitting the 100th franchise owner mark is a significant milestone and a huge achievement for our company,” founder Stewart Vernon says. “The franchise development team at corporate does a great job with getting new owners interested in our unique franchise model, but the best...
A very common problem with concrete pools in cold northern climates is failure of the steps, most specifically the top step.
Wait a minute, wouldn’t the hot tub melt from the water?
Well, frankly, yes. But the fact of the matter is, a couple of YouTubers made a hot tub entirely of ice — no plastic molding or steel wires holding it together, just the solid form of water. As you can imagine, it was not long-lived and it required a lot of effort to make. But it worked!
To make the ice hot tub, Finnish couple Lauri and Anni Vuohensiltas filled a 500-liter barrel (approximately 132 gallons) with water...