Photo by Jesús Bustamante Jacuzzi’s manufacturing plant in Tijuana, Mexico, sustained fire damage...
S.R. Smith, the Canby, Ore.-based manufacturer of swimming pool slides, rails and other deck...
Hasa, a leading producer and distributor of high-quality water treatment products, has entered...
Exhibitions: November 1 – 3Conference: October 29 – November 3Orange County Convention Center (North Halls A&B)Orlando, Fla.
Exhibit Hours:Wednesday, November 1: 10:30 a.m. – 5 p.m.Thursday, November 2: 10:30 a.m. – 5 p.m.Friday, November 3: 10:30 a.m. – 2:30 p.m.
Less than two months ago, at 9:10 a.m. EDT on September 10, Hurricane Irma made landfall in Florida, bringing widespread destruction to the Sunshine State. It was the most powerful hurricane of 2017 in terms of wind speed, and those winds wreaked havoc all along the peninsula.
But when it was over, the sun came out, the cleanup began and preparations resumed for the International Pool | Spa | Patio Expo in Orlando. Even a hurricane couldn't slow them down.
This year's show promises the same wide-ranging array of products the industry has come to expect of its biggest show, with everything from pool nets to patio furniture on display.
Education opportunities abound as well, with a conference track designed specifically for commercial operators and those looking to expand into the commercial segment (see the conference education schedule on page 76).
As always, outdoor living will be a focus this year with a specialized pavilion on the show floor offering a plethora of products including grills, casual furniture, fire features, lighting, outdoor structures and more.
The traditional special events attendees have loved for years are back, including the Welcome Party on opening night, which will be held at Howl at the Moon (8815 International Drive). Admission is free for conference registrants.
On the second evening of the show, the PSP Block Party (formerly the BBQ Bash) takes place in the parking lot adjacent to North Hall B, featuring complimentary refreshments, including beer and wine.
And finally, after a week of learning and networking, the last hour of the Expo will feature a Pool Prize Party. Each attendee will receive a Pool Prize Party ticket at registration, and can collect more tickets during the show from participating exhibitors, which will pay off at the closing event.
RELATED: APSP Launches New Industry Certification
Of particular value to service techs that face difficult water care situations is the seminar "Water Chemistry in Challenging Pools," offered on Friday, Nov. 3, at 9:15 a.m. in room N320A.\
This seminar will provide tips on how to maintain water quality and the integrity of the pool surface and equipment as the pool water ages. Topics covered will include the difficulties encountered when testing aged water; coping with the upward drift in water quality parameters; and dealing with accumulated wastes and disinfection byproducts in the water.
Attendees will learn to:
Speakers include: Gregory Garrett, Applied Materials Technologies; Kenneth Gregory, Pentair Water Quality Systems; Joseph Laurino, Ph.D., Periodic Products; and Jody O'Grady, Taylor Technologies.
Certified Service Technician (Day 1 of 3)
CONSTRUCTION 201: Basic Pool Construction (Day 1 of 3)
DESIGN 101: Introduction to Perspective Drawing
Pool and Spa Construction (Day 1 of 3)
NSPF Certified Pool-Spa Operator (CPO) Certification (Day 1 of 2)
Certified Service Technician (Day 2 of 3)
CONSTRUCTION 201: Basic Pool Construction (Day 2 of 3)
DESIGN 202: SketchUp (Day 1 of 2)
DESIGN 311: Creating a Cohesive Design Aesthetic: Materials, Details, and Style (Day 1 of 2)
ENGINEERING 311: Advanced Fluid Engineering (Day 1 of 2)
Pool and Spa Construction (Day 2 of 3)
NSPF Certified Pool/Spa Operator Certification Course (CPO) (Day 2 of 2)
Certified Service Technician (Day 3 of 3)
CONSTRUCTION 201: Basic Pool Construction (Day 3 of 3)
DESIGN 202: SketchUp (Day 2 of 2)
DESIGN 311: Creating a Cohesive Design Aesthetic: Materials, Details, and Style (Day 2 of 2)
ENGINEERING 311: Advanced Fluid Engineering (Day 2 of 2)
Pool and Spa Construction (Day 3 of 3)
SERVICE 321: Introduction to Advanced Pool Filtration
BUSINESS 162: Building a High Performance Team from Scratch
Secrets to Selling Value Over Price
Outdoor Design: From Simple to Simply Amazing
How to Get More 5 Star Testimonials and Eliminate Bad Reviews for Your StoreStainless Steel Pools and Spas
Don't Kill Your Golden Goose –Succession Strategies to Protect & Perpetuate Your Business
CONSTRUCTION 406: Pool Shell Cracking in Shotcrete/Gunite Construction
National Plasterers Council Start-Up Certification
ASA Shotcrete Nozzleman Education
The Buzz About Fiberglass Pools
Swimming Pool Selling Secrets: Get inside the Minds of Today's Pool Buyers
Three Hot Topics for Service Departments: How to Compensate Staff, Pricing Strategies & Competing with the Internet
Store Design on a Shoestring Budget: Design or Renovate - Great Store Design Tips from Start to Finish
Secret Service-Making World-Class Service Your Competitive Edge
Applied Hydraulics – Best Practices for Top Equipment & Circulation System Performance, Highest Water Clarity, Energy Efficiency and Swimmer Safety
Who is Left in the Pool Industry, How Do We Get Them Back and Where do We Go from Here?
Transition from Service to Installer
Lifestyle Booth — ENGINEERING 203: Structural Repairs of Existing Pools, Booth #761
5 Secrets to Sales Success, Booth #1011
Solar, the Smarter Way to Heat a Pool, Booth #210
Model Aquatic Health Code & Council for the Model Aquatic Health Code Update, plus Review of Code Conference Proceedings, Booth #2455
Lifestyle Booth — CONSTRUCTION 271: Collaborative Project Profiles, Booth #761
Success Beyond The Waterline: Using your Expertise to Drive Demand Outside of the Pool, Booth #210
7 Crucial Marketing Secrets Every Pool Builder Should Know, Booth #1011
U.S. Residential Pool Markets Report
Operating Windows for Chlorination Sources for Pools and Spas, Booth #2455
NPC Startup Re-Certification Class
Lifestyle Booth — BUSINESS 111: Genesis Lifestyle Program (Wine Tasting), Booth #761
Standing Out In an Oversaturated Marketing, Booth #210
Getting More from your Existing Customer Base, Booth #1011
Welcome Party, Howl at the Moon
DESIGN 179: Working with Architects
CONSTRUCTION 171: Commercial Project Profiles - An Interactive Discussion on Design and Construction
Scaling a Pool Care Company for Higher Profitability
Troubleshooting Portable Hot Tubs: Tips on What to Look For
Ruthless Sales Management for Pool Builders
Marketing Game Changers for 2018! Start the Year Prepared with Tips from our Award Winning Playbook
The Basic Principles of a Winning Showroom Layout
CONSTRUCTION 404: Waterproofing & Finishes Panel Discussion
APSP Train the Trainer Course
How to Maximize your Profits Using Manufacturer's Agents
BUSINESS 107: Design Fees – Billing For Professional Services
Soils Engineering: Geotechnical Considerations for Successful Swimming Pool Construction
It's All About Your Team: How to Hire, Train & Retain Staff
Advanced Water Chemistry
How to Turn Website Traffic into Retail Sales
Pool Service Agreements for Growth and Profit
Reduce Office Work While Increasing Profits & Customer Service
Landscape Lighting - Low Voltage Lighting Tips & Tricks
Lifestyle Booth — DESIGN 323: Outdoor Kitchen Design, Booth #761
Marketing and Merchandising for the Modern Pool Retailer
How to Get Significantly More Leads for Your Business by Tweaking Your Website, Booth #1011
Pool and Hardscape Design and Estimating, Booth #210
Understanding the Requirements of ADA and Public Pools, Booth #2455
Lifestyle Booth — DESIGN 132: The Value of Good Design, Booth #761
Using Photos to Express Your Brand, Booth #210
Digital Marketing Strategies for Growth, Booth #1011
Performing Leak Detections on Commercial Pools, Spas and Splash Pads, Booth #2455
Before and After the Storm: Disaster Safety, Prevention and Response
Taking the Mystery out of Spot Etching, Booth #210
Lifestyle Booth — CONSTRUCTION 171: Project Profiles - An Interactive Discussion on Design and Construction, Booth #7617
Non Negotiables of A Successful Pool Contractor, Booth #1011
WAVE Young Professionals Network Event, The Pub (Offsite)
PSP Block Party, Parking Lot Adjacent to North Hall B
Genesis Family Reunion and Winemaker Dinner, Roy's Orlando
BUSINESS 163: Construction Superintendents – Finding, Training and Performing at a High Level
DESIGN 423: Outdoor Living: How to Create Beautiful and Comfortable Outdoor Rooms
"What's Your Pink Pig" — Your Competitive Advantage
Variable Speed Pumps — How to Install and Demonstrate Savings to Grow Sales and Comply with New Federal Regulations
Builder's Bloopers & Blunders — Lessons Learned from the Mistakes of Others
"Real Sales Tools That Sells" Pools How to Develop an Interactive Digital E-Book Presentation that will WOW your Clients
Non-Invasive Leak Detection Methods and Permanent Repairs
NSPF Advanced Service Technician
Building Your PoolPro Empire: How to Build your Business from Routine Route to a Multi-Unit Retail and Service Business
Staining, Scaling & Discoloration: Identification, Prevention & Removal
Changing Laws, Codes and Standards Affecting the Pool and Spa Industry: How APSP is Protecting You & What the
Changes Means to Your Business
Increasing Profit With Proper Job Costing Techniques
Water Chemistry in Challenging Pools
Waterproofing Pools, Spa & Water Structures — A Dynamic Systems Approach
Lifestyle Booth — DESIGN 422: The Wonders of Water, Booth #761
Top Five Reasons to Embrace A Job Costing System, Booth #1011
Sales Tactics: Top Ten Tips for a Successful Follow Up, Booth #210
How Water Chemistry Affects Commercial Pool Operations, Booth #2455
Food, Conversation and Design's Impactful Roles in Making Outdoor Living Fabulous, Booth #210
How to Market your Business Like It's 2018, Booth #1011
Pool Prize Party, Booth #458
Photo by Jesús Bustamante
Jacuzzi’s manufacturing plant in Tijuana, Mexico, sustained fire damage Saturday afternoon at approximately 2 p.m. local time. According to local read more
S.R. Smith, the Canby, Ore.-based manufacturer of swimming pool slides, rails and other deck equipment, has acquired some of the assets of Inter-Fab, based in Tucson, Ariz. S.R. Smith plans to integrate all of Inter-Fab’s products into its portfolio except for its deck-mounted slides, which were not part of the agreement.
In a statement, Inter-Fab president Mike Hagerty cited a favorable business climate and his approaching retirement as reasons for the asset sale.
Hasa, a leading producer and distributor of high-quality water treatment products, has entered into an agreement with Meissner Mfg. Co. (otherwise known as Unicel) to support and promote Unicel replacement cartridges and grids to the swimming pool and hot tub industries in California, Nevada, Oregon, Washington, Idaho, Utah, Arizona, Oklahoma, Louisiana, Arkansas and Texas.
“We are very excited to have Unicel represented by the Hasa sales force,” says Christine Schaeffer, vice...
Have you ever heard of Disney World’s reputation for exceptional customer service? Empowerment is a religion there. Employees are thoroughly trained and then told that they have the authority — it has been delegated to them — to do whatever is necessary to deal with problems on the spot in order to make customers happy. Their core values stack up with other great companies like Amazon’s “customer obsession,” Apple’s “insanely great customer service” or Starbucks’ motto, “Creating a culture...