• Safety at the Push of a Button

    by Abigail Carpenter February 2019

    On-the-job safety is a huge priority for any employer. But finding a way to make safety equipment accessible while keeping employees accountable is a difficult task. Reef Tropical Pool & Landscape (Key Largo, Fla.), like many companies, needed a solution.

    “Everything from stocking the safety equipment to keeping an area for it was cumbersome,” says Juan Rodriguez, director of operations at Reef Tropical. “I had a person handing out safety equipment. You just can’t leave it on...

  • 5 Hot Tub Retail Mistakes — And How to Fix Them

    by Dana Robinson February 2019

    It would be wonderful if running a hot tub retail store were as simple as filling a space with merchandise and unlocking the doors to welcome throngs of customers. But we all know there's much more to it than that.

    Managing a space that encourages customers to plunk down thousands of dollars on such a large luxury item means your show floor has to be clean, beautiful and designed to entice customers to buy at all times. But there are a lot of retailers who are missing the mark. We...

  • Share Your Thoughts and Enter to Win

    by AQUA Editors February 2019

    AQUA is collecting information for our annual State of the Industry issue. This is one of our most important and popular projects every year, and to ensure its success, we need your participation.

    If you have a few minutes, please help us by taking this survey. As a token of thanks, everyone who completes the survey will be entered to win the following prizes:
    -An Omnihub System, courtesy of Hayward

  • Is There Potential in Inflatable Pools?

    by Eric Herman February 2019

    This past December I read with great interest a market research report about the future of the global inflatable and portable pools market published by Research and Markets, a Dublin-based global market research firm. The report caught my eye because the research indicated that by 2023, the market for the most affordable form of pool is estimated to boast a 13-percent compound annual growth rate.

    That’s a potentially very big number that can only be the result of market trends...

  • Check Out Everything Under the Sun

    by AQUA Editors February 2019

    The Everything Under the Sun Expo is one of the mainstays of the pool and spa industry. Located in sunny Orlando, it’s easily accessible for the thousands of Florida-based professionals — and generally a nice place to escape to if you’re visiting from afar. The show has long held a reputation as one of the strongest industry trade shows, particularly for service technicians, which comprise about 65% of show attendees.

    There are several reasons why industry pros hold the show in such...

  • APSP Releases New Public Pool/Spa Standard

    by AQUA Editors February 2019

    APSP has announced the newly revised ANSI/APSP/ICC-11 2019 Standard for Water Quality in Public Pools and Spas, which features significant changes that will impact pool and spa service professionals across the nation. 

    The new Standard is the first comprehensive, data-driven and knowledge-based national Standard for pool and spa water quality and chemistry. It is ideal for understanding the minimum guidelines surrounding water quality parameters in public swimming pools and spas for...

  • Master Spas Makes Marketing Magic

    by Barrett Kilmer February 2019

    Master Spas Hit the marketing goldmine in early December when television star Steve Harvey gave away five of the company's Michael Phelps Legend Series hot tubs on his syndicated daytime talk show.

    Each day during the giveaway, Harvey gave one audience member a chance to play a game called Harvey's Hundreds, a...

  • What Would You Do: Fake Facebook Reviews

    by Abigail Carpenter February 2019

    An industry pro went on Facebook to find a "customer" writing negative comments on her company page — but they were never a customer to begin with! Should she speak up and defend herself or simply keep quiet? Industry pros share their insights:


    Paige Pruett-Wichern
    Pruett's Pool and Spa | West Plains, Mo.

    "What would you do if a 'customer' is publicly posting untrue comments about your company on...

  • Formidable Filth

    by AQUA Editors February 2019

    What Do They Win, Bob?

    All three winners will receive $100 in Pleatco product, and our top prize winner will

  • Recap: 2019 Pool & Spa Show

    by AQUA Editors February 2019

    Last week, industry professionals descended upon Atlantic City in droves, eager to take in the latest education and products from leading manufacturers. Here are just a few sights we saw on the show floor and beyond:

    Kyle and Justin Peek of DIY Network's "Pool Kings" led a packed seminar for members of the WAVE Young Professionals Network. Nearly 100 guests attended to listen to the Peeks discuss how to...