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Homeowners/DIY
AQUA Live
Leadership Retreat
Midwest: Spring Training
Premium Partners
Retail: Page 4
Business Operations
How to Handle Irate Customers
There are six steps employees can take to ensure a problem is solved.
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Pentair
Saunas
New Book Dives Into the History of Saunas
An upcoming book, "SAUNA: The Power of Deep Heat," explores the history of sauna, its unique culture and health benefits.
Covers
Safety and Profit: The Many Benefits of Pool Covers
Helpful tips to close a pool cover sale while standing in your customer's backyard.
Retail
Getting to Know 'Hot Tub Ernie' and His Successful Spa Business
The shopping experience behind Factory Spas Direct is very strategic, designed with first-rate customer service in mind.
Water Testing
Revamp Your Water Testing Station
Five strategies from top pool and spa retailers to make your water testing stations stand out.
Pools
Aerial Symphony of Synchronized Swimmers
Seeing a lack of synchronized swimming photography, this talented photographer took it upon himself to capture the elegance of the sport from an aerial viewpoint.
Retail
Dealer Becomes Manufacturer
Short supplies over the pandemic period convinced this spa dealer to acquire its own manufacturing.
Retail
A Furry Retail Employee
Meet Winston, a lovable chocolate lab who "works" at The Pool Doctor of Rhode Island.
Swim Spas
Swimming in Swim Spa Sales
We speak with three swim spa dealers, who have strong sales in the niche category, about the nuances of selling swim spas.
Business Operations
Finding, Hiring and Managing the Next Generation
Helpful tips to engage millennials and Gen Z employees who are now a vital part of the workforce.
Retail
2023 State of the Industry Retail Report: Part Two
In part two of the State of the Industry report, we look at online trends in pool and spa retail.
Business Operations
Take a Break at Issacs Underground
Isaacs Pools & Spas has built a state-of-the-art recreation facility for its staff to enjoy.
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