• Trichlor and Dichlor To Face Price Pressure

    by Scott Webb January 2018

    People who pay attention to economic developments in China have been aware of a major shift in environmental policy. Last year, Chinese President Xi Jinping made improving the environment a greater priority in his five-year plan, marking a change from the past in which rapid growth was emphasized above all else.

    In response, China has been implementing an aggressive environmental program with new, stricter governmental regulations. Included in this program is energy conversion from...

  • Make “About Us” About You

    by Alice Cunningham January 2018

    One of the most popular pages on most websites is the “About Us” page. Research shows visitors typically click those first. Why? People want to know something about a company before doing business with it. I sure you look at "About Us" pages too when you’re shopping.

    Many hot tub companies miss this opportunity to make a meaningful connection. Often, you’ll just see bland lines like “Here at ABC Hot Tubs, we’re really great people, we love our customers and we’ve been in business...

  • Atlantic City's Got it All

    by AQUA Editors January 2018

    The Pool & Spa Show

    Atlantic City Convention Center
    1 Convention Blvd, Atlantic City, N.J.

    Conference: January 22 – 25 Exhibits: January 23 – 25

    Exhibit Floor Hours Tuesday, January 23: 11 a.m. – 5 p.m. Wednesday, January 24: 11 a.m. – 5 p.m. Thursday, January

  • Water Balancing Strategy: Rely on the Senses

    by Steve Kenny January 2018

    As is true of most of our endeavors, the art and science of recreational water treatment becomes more complex and sophisticated as time goes along. Yet for all of the sanitizing, filtration, balance and testing methods at our disposal these days, you don’t really need to know anything about those technologies to know whether or not things are right.

    The truth is, we humans are built with all the tools needed to determine there’s some kind of water chemistry issue.

    Whether we...

  • WAHC 2018 Dates Announced

    by AQUA Editors January 2018

    Organizers of the World Aquatic Health Conference invite industry pros to save the date for this year’s event: October 10-12 at the Charleston Marriott in Charleston, S.C.

    The WAHC is an educational conference designed to help aquatic industry professionals discuss, learn and network with like-minded people. Each year, attendees report having gained new information and valuable connections that directly benefit their field of...

  • Boost Your Net Income

    by Erik Taylor January 2018

    Have you ever heard that phrase, "Time is Money?" Yeah, I have too. We all know what that means, but do we actually apply it in our pool businesses? If not, we are leaving money on the table, plain and simple. If you are not as time efficient as you would like, then read along and see if you can't save some time and make more money!

    Below we'll work through a few scenarios and see potentially how many pools a day poor time management is costing your company. For easy math we'll use...

  • APSP's 2017 In Review: An Aggressive Agenda

    by Barrett Kilmer January 2018

    By any measure, 2017 was a good year for the Association of Pool & Spa Professionals. The trade group invested heavily in education and advocacy, its core competencies, and created a commercial council and a networking group for budding pool pros, all while managing to end the fiscal year in the black. Rich Gottwald, APSP's president and CEO, is understandably proud of what his staff, the volunteers and the association's membership accomplished in the past year and the firm footing it...

  • APSP Water Conservation Efficiency Standard Approved by ANSI

    by AQUA Editors January 2018

    The Association of Pool & Spa Professionals announce that the American National Standards Institute has approved its ANSI/APSP/ICC-13 2017 American National Standard for Water Conservation Efficiency in Residential and Public Pools, Spas, Portable Spas and Swim Spas.

    This Standard covers methods and technologies to increase the efficient use and conservation of water. It applies to both new and existing facilities to address water use by pools, spas, portable spas and swim spas,...

  • The Magic Words in Business: "Thank You"

    by Alice Cunningham December 2017

    When you’re selling hot tubs, you’re dealing with customers making a big investment, who often bring big expectations to the table. Sometimes, they might show up with significant problems or complaints. You get to control how that conversation goes by the way you respond. My advice: Hear them out and thank them for their input. Even if you can’t immediately solve the issue, you can maintain a positive relationship.

    The first step is to listen actively — not defensively — to what...

  • Eric Herman Commentary: Holiday Cheer

    by Eric Herman December 2017

    When Charles Dickens wrote “It was the best of times, it was the worst of times...” in “A Tale of Two Cities,”  it’s almost as if he was projecting into the future and seeing how the world might look here in the second decade of the 21st  century.

    On one hand, we’re in a period of fantastic economic expansion. The pool/spa/aquatics industry is benefiting from rising housing prices and an overall burgeoning economy. Practically everyone we talk to is experiencing sturdy revenues, if...