photo of a swimming pool cleared of crystal formations

It was A typical day at Pool Chlor of Arizona, a residential pool service business on the south side of Tucson, when I got a call from a local builder: a pool that he built for a family’s local summer home had a problem.

The family had flown into town for the weekend, and in the evening the homeowner decided to take a dip in his pool. He hopped in and — ouch! — landed on a bunch of sharp, prickly spines. The entire pool surface was coated with spiky white crystals. The deposit on the tile was so thick that you couldn’t even tell there was any tile there!

I went out to inspect the pool and this is what I saw.

photo of a pol with crystals formed on the side

The crystals were amazing — I’d never seen anything like them in a pool. On the tile, they were about a half-inch long and skinny like little white blades. On the underwater surfaces the deposit was tan over the gray plaster, as many of the bladed crystals fell into the pool and adhered to the surface.

I tested the water chemistry. The chlorine, pH, alkalinity and cyanuric acid levels were all within standard. The hardness was relatively high, as was the level of dissolved solids. There was also measurable iron in the water — much more than usual in our area’s chlorinated pools.

photo of a crystal found in a swimming pool

I called up my partner, Kim Skinner, and told him the facts of the case. After some consideration, he suggested that the deposits might be another form of calcium than the normal calcium carbonate — such as calcium sulfate. Calcium sulfate, CaSO4 (commonly called gypsum) can form crystals as evaporates in pools, and they are distinctive from the common calcium carbonate precipitates you often see in several key ways: First, they are softer (only 2 on the Mohs scale as opposed to calcium carbonate, which is a 3). Secondly, they are soluble in acid only if that acid is at boiling temperatures. And finally, they form what is called a “swallow-tail” crystalline structure. Since the deposition process is almost entirely an evaporative one, most if not all of the crystals will be at the tile or water surface line.

I got my other onBalance partner, Doug Latta, and together we went back to the pool to take another look.

The crystals indeed had a swallowtail form, like two parallelograms back to back.

Fingernails have a Mohs hardness of 2.5, while calcium sulfate is 2 and calcium carbonate is 3. Here is a calcium sulfate crystal that has been scratched on the side with a fingernail to show that the crystal is softer than the nail.

photo of a crystal found in a swimming pool

Considering all the evidence together, where the crystals had formed and especially their shape, we decided we were probably looking at Calcium Sulfate.

Now, room temperature acid will dissolve calcium carbonate, but not calcium sulfate. But heated (boiling) acid will dissolve the sulfate crystals. This picture shows us sanding some of the sulfate deposition layer off the top step.

photo of a man sanding crystal formed in a swimming pool

We then poured (non-heated) acid on the sulfate deposit near the sanded area, getting no reaction.

photo of a man sanding crystal formed in a swimming pool

But when the acid hit the bare plaster — which contains calcium carbonate, which reacts with ambient temperature acid — it bubbled with this form of white effervescence.

We don’t have pictures of using the boiling acid, because when we were pouring boiling acid on the crystals, with clouds of fumes rising up, I was too focused on the job at hand and keeping the fumes out of my lungs to take photos — but it worked! The boiling acid dissolved the crystals!

photo showing acid eating through crystals formed in a swimming pool

For a final verification, we submitted a sample of the crystals to the University of Arizona Chemistry lab for infrared spectroscopy. The IR scan confirmed they were indeed calcium sulfate.


Although in some isolated parts of the country, sulfate may be present in tap water, it is usually bicarbonate that occurs naturally as a major component of the water’s alkalinity. Generally speaking, if an appreciable amount of sulfate finds its way into pool water, it has been introduced as a component of treatment chemicals. These treatment chemicals can include one type of liquid pool acid (sulfamic acid), dry acid (sodium bisulfate), dechlorinators (sodium sulfite and sodium thiosulfate), and even non-chlorine shocks (such as persulfates). That’s what we think happened here.

This condition is relatively rare, so you may never see a pool with calcium sulfate deposits. But now, if you do, you’ll know what you are looking at!

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I am in Las Vegas. I have a pool with what appears to be the same crystals, but they cover 100% of the walls right down to the bottom and the entire steps vertical and horizontal surfaces. The crystals are about 3/8" - 3/4" long. They scraped off with a paint scraper very easily. Haven't tried my pressure washer yet. Would be happy to share photos.
Que Hales (author) Monday, 21 July 2014
I did use a propane camp stove and a glass beaker to boil the acid. It worked, but would have taken forever. The homeowner said he had wanted to try an exposed aggregate surface on one of his pools anyway, so the pool was chipped and resurfaced.
avatar did you fix it?? I know you boiled acid for the test spot, did you go on to drain the pool and boil 200 gals of Hydrochloric acid and spray the whole pool and scrub it down with your moon suits on? Please update us with the final solution. Thanks
What method was used to heat the acid? A propane camping stove and a Pyrex glass container?
Another interesting phenomenon! Wonders never cease in the pool water treatment business. Since this case was so extreme it would be interesting to know the specific that led this occurrence. Definitely a high amount of calcium and sulfates. I applaud you for boiling muriatic acid! Not sure that is something I would try!
Mystery of Pointed Crystals: I haven't incurred a problem of this nature but applaud your diagnostic approach to this occurrence.