S.R. Smith, the Canby, Ore.-based manufacturer of swimming pool slides, rails and other deck...
Hasa, a leading producer and distributor of high-quality water treatment products, has entered...
Have you ever heard of Disney World’s reputation for exceptional customer service? Empowerment is...
The National Swimming Pool Foundation recently honored the organization’s active instructors for their extraordinary performance over the past year. Several individuals and four companies received awards for their commitment to excellence in keeping pools safer and open.
“These teachers are creating the world we all want where healthier people have great experiences in and around the water,” NSPF CEO Thomas Lachocki said.
Recognized instructors include:
Most Certified Individuals in their First Year as an Instructor: Jordan DiGuardi of Pool Operation Management, who certified 221 students.
Most Certified Individuals in their Second Year as an Instructor: Rudy Stankowitz, owner of Aquatic Facility Training & Consultants in Florida, who was presented with the award for 588 successfully taught students.
Most Certified Individuals by an Instructor in the Last Year: Scott Ford, owner of Tropical Aquatics Pool Education, Inc., who was honored for his impressive 772 students taught in the past year.
Most Certified Individuals Ever by an Instructor: Robert Freligh, owner of Nationwide Aquatic Consulting of New York. To date, he has certified more 10,800 students since becoming an NSPF instructor in 1995.
Most Impressive Increase in Certifications: Emosi Vodo of
Continental Pools, Inc., was awarded for his increase of 240 CPO students in comparison to 2015.
Most Certified Individuals Internationally: Emosi Vodo of Continental Pools, Inc., was also honored for most certified international individuals, 147 total.
Biggest Supporter of Pool Operator Primer: Richard Deyo, director of training for EcoLab trained the most students through the online Pool Operator Primer course in the past year.
Biggest Supporter of Online Training Programs: Roy Carter, director of inspection and education for Champions School of Real Estate, who has been using NSPF materials since 2007. This is Carter’s third year in a row that he has won this award, which spans across all of NSPF’s online programs.
Companies recognized include:
Most Certified Individuals by a Company: Leslie’s Poolmart, with 2,070 certified instructors
Most Certified Individuals by a Company Internationally: Alberta Health Services of Canada
Most Certified Individuals by a Company in Spanish Internationally: Asociación de Profesionales de la Piscina of México, which certified 372 students in Spanish.
Most Certified Individuals by a Company in Spanish U.S.: Paraiso Pools received the award for certifying 347 students. José Miguel Torres, owner of Paraiso Pools, has been an NSPF Instructor since 2008 with 1,671 students taught overall.
Hasa, a leading producer and distributor of high-quality water treatment products, has entered into an agreement with Meissner Mfg. Co. (otherwise known as Unicel) to support and promote Unicel replacement cartridges and grids to the swimming pool and hot tub industries in California, Nevada, Oregon, Washington, Idaho, Utah, Arizona, Oklahoma, Louisiana, Arkansas and Texas.
“We are very excited to have Unicel represented by the Hasa sales force,” says Christine Schaeffer, vice...
Competition from the internet and big box stores has long been a concern among many industry professionals, particularly retailers and service/repair technicians. Some allege the playing field is not level, with major distributors and manufacturers selling products directly to the public...
To the unskilled outsider, working as a pool and spa professional might look easy. In their eyes, there’s only so much that needs to be done when installing equipment and maintaining aquatic recreational settings. Indeed, when a pool and spa professional is doing their work right, the consumer enjoys the water without care.
Those in the field, though, are well aware of how difficult it can be to keep up with all the latest developments in the pool and spa industry, be they...
Have you ever heard of Disney World’s reputation for exceptional customer service? Empowerment is a religion there. Employees are thoroughly trained and then told that they have the authority — it has been delegated to them — to do whatever is necessary to deal with problems on the spot in order to make customers happy. Their core values stack up with other great companies like Amazon’s “customer obsession,” Apple’s “insanely great customer service” or Starbucks’ motto, “Creating a culture...